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Mega Parts Return Policy

We understand that sometimes there is a need to return a part that is either ordered or shipped in error.  It is our intention to make this process as fast and accurate as possible to ensure complete customer satisfaction.  To aid in the return process it is most helpful to have the following information at hand:

  • Your purchase order number, (if applicable)
  • The Mega Corp. Sales Order number upon which the order was placed or-
  • The Mega Corp. Invoice number

To return a part, contact the Mega Corp. Parts Department via our toll free phone number at 1-800-345-8889, or contact us via e-mail at parts@megacorpinc.com

Mega Corp. will issue you a Return Materials Authorization (RMA), a copy of which is to be included with your return shipment.  The RMA will be valid for 30 days from date of issue.  Returned parts will not be accepted for credit after the RMA expiration date.  Return freight charges are the responsibility of the purchaser. 
The return shipment should be sent to the following address:

Mega Corp.
Attention: Return Warehouse
700 Osuna Rd. NE
Albuquerque, NM 87113

 Returned Parts must meet the following criteria:

  • Parts must be linked to a sales order or invoice within 90 days of return date
  • All returned parts must be in acceptable (like new) condition – Mega Corp. reserves the right to refuse return of any part deemed unusable
  • No rubber parts or rubber containing parts may be returned
  • No special order or custom made parts may be returned
  • Returned parts not included on the RMA will not be accepted or credited

The purchase price of acceptable parts, less a  35% restock fee, will be refunded as a credit to your account or credit card.  Freight charges are not eligible for credit.  Credits for acceptable returned parts will be issued within 30 days of receipt of the part.

 

 

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